The purchase of any travel services offered by BuddyHikers (hereinafter referred to as ‘BuddyHikers’) constitutes a contractual arrangement between BuddyHikers (‘First Party’) and the Client (hereinafter referred to as ‘You’) (Second Party). Both Parties are hereinafter referred to as ‘Parties’. Booking services with BuddyHikers represent your unconditional acceptance of the terms & conditions set out herein. These terms and conditions shall be binding on you and all the travel companions booked by you.
Trekking, Peak climbing, and mountaineering in the Himalayan region carry an inherent risk to the life and property of both Parties. The weather changes in minutes causing injury and death, which is beyond BuddyHikers’s control. BuddyHikers does its best to reduce all types of risks, discomfort, and hazard to the best of its ability (within financial constraints); however, there are chances of accidents, mishaps, and deficiencies in service. Therefore, you must agree with these terms and conditions. Please ensure that you read carefully and understand these terms before confirming your booking.
Pictures used on the website and collateral are meant for marketing purposes. These do not imply the inclusion of the visual content to be a part of your vacation or any guarantee that you will experience, encounter, or view whatever is depicted through the pictures.
BuddyHikers offers trips and treks that require varying levels of fitness. The level of difficulty can be based on the extent of physical stress, terrain, weather, and/or climate. The degree of difficulty for some trips can be physically demanding. To enable you to choose appropriately and prepare accordingly, carefully review the level of difficulty of each trip before booking the same.
BuddyHikers is not a medical expert(s), and it is your responsibility to obtain medical advice and the latest health requirements, including inoculations and vaccines, before you join a trip. BuddyHikers takes no responsibility for your inability to cope with the level of difficulty on a trip. While most treks do not require specific preparation, a reasonable level of fitness adds to your experience. The onus of being fit, healthy, and in shape before getting on the trip rests with you. You are solely responsible for ensuring that you are ready for the trip in every way, including physical and mental conditioning. You are also expected to carry the right clothing and equipment. While there is no age limitation on any of BuddyHikers trips, any disability, pregnancy, mental or physical, or any other medical condition that may affect your fitness to complete the trek must be revealed at the time of booking the trip to BuddyHikers. You also undertake that you and Your travel companions, for whom You have signed up, do not suffer from any condition or disability that could create a hazard to your well-being or others on a trip.
Failure to share this information with BuddyHikers can result in immediate termination of your trip at any stage of the trip with a full cancellation penalty. BuddyHikers reserves the right to decline, accept, and/or remove from a trip any participant, at his or her sole expense, whose condition could create a hazard to any other member of the trip, including themselves.
You are solely responsible for verifying the correct dates mentioned on the travel documents.
All necessary documents should be presented in advance. BuddyHikers is not accountable in case of any trip formality not being completed in time before the trip departs or the absence of essential papers and documents.
Your safety and enjoyment are BuddyHikers’s prime concerns. BuddyHikers, therefore, carries out its responsibility honestly & sincerely to ensure that your trip is trouble-free as desired.
In pursuance of this responsibility, BuddyHikers reserves the right to modify or cancel the trip or part of the trip under circumstances, including but not limited to, Acts of God, road blockage, political unrest, cancellation of flights, delayed arrival, sickness, accidents, events beyond BuddyHikers’s control, etc. Any extra cost arising from such circumstances shall be borne by you on the spot. Wherever possible BuddyHikers shall intimate you of such changes in advance or while on the trip.
No refund (Partial or otherwise) will be made if you voluntarily leave or drop out of a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transportation, sightseeing, meals, or services not utilized.
In case BuddyHikers cancels the trip due to unforeseen circumstances, it would be happy to suggest an alternative trip/date. You shall be notified of the same. You may accept the alternate trip suggestion, or voucher (with a one-year redeemable limitation) or request another trip of your choice. The difference in cost, if applicable, will have to be borne by you. BuddyHikers shall, under no circumstances, be liable for any additional fees, credit card charges, TAC(s), or travel arrangements including but not limited to flight cancellation, railway, hotel, visa costs, onward arrangements coinciding with this trip, etc. Refunds in such a scenario will happen as per our cancellation policy.
Refunds are not possible for any missed or unused services, including voluntary/involuntary termination of the tour on account of sickness, death of a family member, late arrival on the tour, etc.
BuddyHikers is also not liable to pay any compensation for any loss arising as a consequence of trip curtailment, alteration, extension, or cancellation due to any reasons. However, you expressly agree that, in any event, the maximum liability of BuddyHikers will be limited to the trip cost paid to BuddyHikers.
All communication will be done through the email ID submitted by the candidate in the registration form. BuddyHikers is not responsible for the loss or delay of communication due to incorrect email ID submitted by the candidates.
In case of a change in email ID, BuddyHikers should be informed in writing at buddyhikers@gmail.com at the earliest.
Baggage and personal effects are at your risk throughout the trip. You are solely responsible for your personal belongings while on the trip. BuddyHikers is not responsible for the loss of baggage, goods, air tickets, passport, cash, traveler’s cheques, or any other travel document or item owned by you while on tour, whatever the cause.
You are required to behave in a manner that is acceptable and conducive to group travel. BuddyHikers reserves the right to terminate your trip (if you are found to be causing distress/annoyance to co-travelers or endanger/damage the property of any supplier or other traveling companions), without assigning any reason whatsoever. No refund for unused services is possible in such cases.
You also agree to abide by the authority of the group leader designated by BuddyHikers. The decision of the tour leader is binding on all participants on matters that affect the safety or well-being of any person participating in the trip. Behavior that causes danger, distress, or annoyance to others, or interferes with the mobility of the group can result in the group leader terminating your participation in the trip, with no right to refund for missed or unused services.
BuddyHikers makes every effort to ensure the comfort of our guests, but BuddyHikers requests your understanding that the amenities in the Himalayan region may not be the same as the ones you are accustomed to, at home. Weather is another factor that will have a direct impact on your journey. Hence, you are requested to have patience, and enthusiasm and be prepared for compromises before you choose to undertake this journey.